STORE SPECIALIST: BEAUTY COTY (BASED IN EAST RAND MALL)
Listing reference: woolw_001349
Listing status: Online
Apply by: 22 October 2025
Position summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
To deliver exceptional customer service in a specialised beauty environment
Job description
- Provide exceptional customer service to internal and external customers.
- Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services.
- Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities.
- Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards.
- Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department
- Process till transactions efficiently and effectively
- Execute all shrinkage related tasks to contribute to minimum losses.
- Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
- Participate and contribute in all team related tasks and activities
Minimum requirements
- Preferably Grade 12 or equivalent NQF level
- Available and flexible to work different shifts
- Relevant years of experience in the Retail/FMCG industry
- Versatile communication Skills.
- Develop plans for work to be done by self and others.
- Sets goals and objectives to be achieved within a set timeframe.
- Anticipates and responds to customers' needs fast and effectively.
- Makes decisions and takes action consistent with the organisation’s ethics and values, even in the absence of popular support.
- Effectively challenges the way things are traditionally done and comes up with new ideas.
- Proactively engages and attracts the client into buying the product or service.
- Possesses detailed product knowledge, and proactively advise on benefits and uses of the product.
