IT BUSINESS PROCESS ANALYST I
Listing reference: woolw_000735
Listing status: Under Review
Apply by: 26 January 2024
Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
MAIN PURPOSE
Understand technology landscape that supports Woolworths Online Business and Online Fulfilment, and lead translation of business requirements into effective IT solutions.
Job description
KEY OUTCOMES
· Provide leadership in the development of a Business Analysis approach in project execution or investigation
o Understand project context to determine applicable BPA approach
o Guide the development of or develop BPA Approach
o Partner with relevant IT stakeholder to ensure delivery of specific outcomes ie business cases, Impact Assessments, Feasibility studies etc.
· Lead the definition and review of business processes
o Understand current business processes and define future business processes
o Ensure documentation of future business process/es
· Facilitate Business requirements workshops or sessions
o Plan and execute business requirements elicitation sessions/workshops
o Lead/Participate in solution design workshops
o Provide input to System Requirement Specification and other Technical oriented documents
· Contribute in the development of the relevant project management artefacts i.e. Project Initiation Document (PID), PDR etc.
o Assist Project Managers/IT Business Managers
· Assist testing practice in the crafting of the integration and overall testing strategy
o Develop/Review a acceptance test criterion
o Ensure development of test scenarios and review Test Cases
o Coordinate and lead User Acceptance Testing (UAT)
· Manage and lead team of business process analyst within a project and or outside of a project
o Ensure team is effectively equipped to deliver
o Career Management
· Review continuous BPA ways of working to extract maximum value from the practice
o Assist Management in the review of operating model
o Ensure team adheres to BPA standards
Minimum requirements
JOB REQUIREMENTS
· Relevant 3 year Information Technology or business-related qualification
· Minimum of 8 years Business/Process Analysis experience, preferably across multiple disciplines/domains
· Minimum of 5 years in team management
· Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc)
Additional Criteria
- Knowledge of e-commerce platforms and processes will be advantageous
- Experience in implementation of large scale web and app (e-commerce) projects in the Retail sector
- Proven track record in presenting business cases/feasibility studies/Impact assessments to executive or leadership teams
- Proven track record in leading team in project mode or general line management experience
- Expert knowledge in delivering typical Business Analysis Artefacts
- Faculty Training Institute Business Analysis qualification advantageous
- Maintains advanced knowledge of business operations and organisational metrics and trends
- Develops retail acumen of team through knowledge sharing and upskilling.
- Benchmarks the competition and other relevant comparison groups.
- Leverages research on technology-related concepts, trends and best practices to provide guidance on IT roadmap.
- Finds ways to condense large amounts of information into a useful form
- Maintains a keen awareness of the interrelationships among various components of large-scale activities/projects
- Allocates time and resources as required when faced with multiple demands and competing priorities
- Applies diplomacy and tact, demonstrating respect for differing perspectives
- Shares information with colleagues and partners about industry trends and business opportunities.
- Actively listens, interprets and presents messages in different ways to enhance understanding.
- Appropriately adapts the message, style, and tone of communication to accommodate a variety of audiences.
- Reviews presentations to ensure effective use of tools and techniques and provides recommendations.
- Devises action plans for adapting to change
