SMME (SMALL, MEDIUM & MICRO ENTERPRISES) DEVELOPMENT MANAGER
Position summary
Introduction
Job description
Specialist input to strategy
- Provide subject matter expertise to the ESD strategy as part of broader IJI strategy.
- Provide relevant input to enhance IJI strategy and programme
Researching ESD Beneficiaries
- Understand the ESD Entity’s vision, mission, milestones and strategy
- Collaborate with WSA Business Unit teams to identify supply chain opportunities for ESD Beneficiaries
- Collaborate with WSA Business Unit teams and WSA Corporate Affairs team to identify potential ESD Beneficiaries
- Consider both potential and current suppliers to WSA
- Create a database of potential and current ESD Beneficiaries
- Create a shortlist of potential and current ESD Beneficiaries based on WSA requirements and ESD Beneficiary growth and development potential
Assessing ESD Beneficiaries
- Secure approval to initiate assessment of a shortlisted ESD Beneficiary from the General Manager
- Communicate with the ESD Beneficiary leadership and management team
- Manage expectation by communicating the reason for the assessment, the process and the potential outcomes
- Plan and execute the human capital assessment of the ESD Beneficiary entity including assessing the capacity and competency of the leadership, management and operational team
- Plan and execute the operational governance assessment of the ESD Beneficiary entity including the vision, mission, strategy, operational targets, process, procedure, policy, guidelines, systems and tools
- Develop an assessment report including a development plan aligned to WSA’s supply chain requirements
Recommending ESD Beneficiaries
- Collaborate with WSA Business Unit heads and WSA Corporate Affairs team for input on assessment results
- Present the assessment reports to the General Manager
- Prioritise the ESD beneficiaries based on WSA supply chain requirements
- Identify developmental readiness and developmental risk for each ESD Beneficiary
- Identify risk mitigation plans for all risks
- Make recommendations and prioritise ESD Beneficiaries in order of WSA development need
- Secure sign off to develop an ESD programme
Designing ESD programmes
- Develop an ESD Programme consisting of multiple projects for each approved ESD Beneficiary
- Ensure the projects address development areas which are aligned to WSA’s supply chain requirements
- Develop a timeline for each project and therefore the ESD Programme
- Engage potential service providers and product vendors and secure quotations on a three-quote minimum basis
- Assess and select service providers and product vendors based on a price, quality, service and Broad-based Black Economic Empowerment (B-BBEE) status decision matrix
- Develop a budget for the Programmes
- Secure final approval for the programmes and budget requirements
- Secure confirmation and commitment from WSA Business Unit heads and teams for each development programme
- Develop and sign off a participation agreement with the WSA Business Unit heads and teams which includes clear levels of commitment and support and defines programme success and the timeframe
- Develop templates and standard tools for implementation of the approved programme
Managing ESD programmes
- Engage the ESD Beneficiary leadership and management teams
- Secure confirmation of desire for the development programme
- Clarify roles and responsibilities with the ESD Beneficiary leadership and management teams
- Develop an ESD Agreement including terms and conditions which cover programme intent and contribution conditions from both parties
- Formally clarify WSA obligations to manage expectation of access to business
- Initiate programme management of the development programme
- Track and monitor implementation of the development programme
- Visit the ESD Beneficiary and observe development activity
- Report on programme progress regularly to the General Manager
- Address any issues which may arise from time to time with a remedial development plan
- Monitor and report on budget utilization and manage any related scope creep proactively
- Assess the develop programme against the programme objectives as well as the budget utilization
- Ensure the programme objectives are achieved
Review and evaluation with lessons learned
- Perform a review of any completed programme
- Evaluate the impact and success of the programme
- Record lessons learned and amend future programmes accordingly
- Improve templates and tools based on lessons learned
Minimum requirements
- Postgraduate degree
- 10 years professional experience in strategic planning
- Proven management experience, particularly influencing at senior level
- Sound specialist understanding of SMME development
- Experience in developing and delivering ESD programmes
- Experience in dealing with ESD Beneficiaries
- Proven ability in delivering results and meeting stakeholder expectations.
- Ability to work across a wide range of teams to ensure effective delivery of work streams.
- Experience in leading, developing and motivating cross-functional
- Retail and/or relevant sectors experience preferable
- Business & Commercial acumen
- Retail Industry Awareness
- Analytical Thinking
- Results Orientation
“As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions”