Group Governance Academy Manager

Listing reference: woolw_001161
Listing status: Closed
Apply by: 18 April 2025
Position summary
Industry: Legal
Job category: Legal Department
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
To provide strategic leadership in governance education and compliance awareness across the business, driving a robust governance culture through appropriate learning solutions and knowledge management. The role’s dual mandate is to support business-wide compliance and governance education; and facilitate GRC excellence through collaborative learning and development.
Job description

Business-focused Governance education

·       Design and implement comprehensive governance education plans that are aligned with business objectives and regulatory requirements.

·       Lead the development and maintenance of compliance and governance training programmes, ensuring accessibility across multiple learning and communication platforms and learning formats.

·       Oversee or undertake the creation and regular updating of governance policies and learning content, including digital resources, video materials and interactive training modules.

·       Partner with subject matter experts on the creation and regular updating of governance learning content.

·       Establish assessment frameworks and metrics to measure the effectiveness of learning initiatives.

·       Partner with business units to identify governance learning needs and developed bespoke solutions.

GRC learning and development

·       Establish and facilitate regular GRC forums for knowledge exchange on emerging GRC trends, and regulatory updates.

·       Coordinate regular governance sessions with industry experts and internal thought leaders.

·       Create and manage, or utilise an existing, dynamic knowledge-sharing platform for GRC.

Learning framework and innovation

·       Develop an integrated governance learning framework that supports the business and GRC educational needs.

·       Drive innovation in governance education through the redesign of learning content, and the adoption of emerging learning methodologies and technologies.

·       Manage the governance knowledge repository, ensuring content remains current and accessible.

·       Partner with internal subject matter experts, and external institutions and professional bodies to enhance governance learning initiatives.

 

Minimum requirements

Functional Responsibilities            

·       Design and maintain governance learning strategy and annual learning calendar, including scheduling of training for new and existing staff on all orientation and mandatory learning modules and programmes.

·       Develop or oversee the development and updating of governance policies and related training materials.

·       Manage relationships with key stakeholders including business units, subject matter experts and external partners.

·       Manage the communication of governance policy updates and learning initiatives (governance conversations) to the business.   

·       Monitor and report on governance education effectiveness and compliance metrics.

·       Drive continuous improvement in governance learning methodologies and content delivery.

·       Collaborate with the Central Learning and Development team to align the Governance Academy to the Corporate Academy and leverage best practices and learnings.

·       Lead the team in the integration with the other WSA Academies to collaborate and share knowledge on mutually beneficial projects.

·       Develop and manage the Governance Academy Portal and the content posted in support of all learning.

Functional Competencies

·       Facilitation skills

·       Ability to engage with learners and communicate and train effectively

·       Ability to analyse and interpret information relevant to appropriate audience

·       Understanding of Governance Processes, Policies and Procedures

·       Ability to design training material

·       Working knowledge of SETA requirements

·       Ability to coordinate multiple projects/workstream

Minimum Qualifications

·       Relevant degree with education/training basis

·       Working knowledge of SETA requirements

Experience Required

·       Minimum 8-10 years’ experience in Woolworths or similar retail/GRC environment

·       Strong business background

·       Proven track record in collaborating across multiple disciplines and stakeholder levels

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