KEY OUTCOMES

·      Provide exceptional customer service to internal and external customers

·      Recruit, select, manage and develop people to meet competence requirements

·      Participate in team to ensure achievement of department and store goals

·      Manage implementation and integration of new initiatives to achieve project goals

·      Participate in general store operational duties

·      Supervise and coach staff to meet competence requirements

·      Job specific responsibilities as per Job Profile (dependant on position)

KEY COMPETENCIES

·   Passion for the Customer – establish lifelong relationships with our customers

·   Passion for Retail and Selling

·   ‘Living the Brand’ : Personal leadership and attitude to work i.e. ‘the difference’   

·   Versatile communication skills

·    Proven team leadership skills

·    Action and results orientated

·    Assertive and proactive

·    Problem solving and decision making skills

·    Computer Literacy skills

·    Commercial acumen and numeracy

·    Attention to detail

·    Creative and innovative and keeps up to date on retail trends