·       Partner with skakeholder to identify knowledge gaps and provide input into training curriculum.

·       Design and develop training material for traditional and digital platforms.

·       Work with key functional experts in the development and enhancement of training material.

·       Ensure availability and accessibility of all learning material to all trainees/learners.

·       Identify refresher training requirements during user engagement.

·       Facilitate training sessions with new and existing employees.

·       Implement assessment process to measure competence of talent and effectiveness of training interventions.

·       Work with the team to evaluate training programmes, and implement business improvement feedback on an ongoing basis.

·       Compile data and reports for management purposes.

·       Remain up to date on developments in workplace learning and the retail industry.