Ref: ITSBPA0027 – IT BUSINESS PROCESS ANALYST I, CAPE TOWN
Listing reference: woolw_000600
Listing status: Under Review
Apply by: 3 May 2023
Position summary
Industry: IT & Internet
Job category: Others: IT and Telecommunication
Location: Cape Town
Contract: Permanent
Remuneration: Market-related
EE position: Yes
Introduction
Understand technology landscape that supports Woolworths Online Business and Online Fulfilment, and lead translation of business requirements into effective IT solutions. This is a permanent position based at the Head Office in Cape Town City Centre.
Job description
- Provide leadership in the development of a Business Analysis approach in project execution or investigation
- Understand project context to determine applicable BPA approach
- Guide the development of or develop BPA Approach
- Partner with relevant IT stakeholder to ensure delivery of specific outcomes ie business cases, Impact Assessments, Feasibility studies etc.
- Lead the definition and review of business processes
- Understand current business processes and define future business processes
- Ensure documentation of future business process/es
- Facilitate Business requirements workshops or sessions
- Plan and execute business requirements elicitation sessions/workshops
- Lead/Participate in solution design workshops
- Provide input to System Requirement Specification and other Technical oriented documents
- Contribute in the development of the relevant project management artefacts i.e. Project Initiation Document (PID), PDR etc.
- Assist Project Managers/IT Business Managers
- Assist testing practice in the crafting of the integration and overall testing strategy
- Develop/Review a acceptance test criterion
- Ensure development of test scenarios and review Test Cases
- Coordinate and lead User Acceptance Testing (UAT)
- Manage and lead team of business process analyst within a project and or outside of a project
- Ensure team is effectively equipped to deliver
- Career Management
- Review continuous BPA ways of working to extract maximum value from the practice
- Assist Management in the review of operating model
- Ensure team adheres to BPA standards
Minimum requirements
- Relevant 3 year Information Technology or business-related qualification
- Minimum of 8 years Business/Process Analysis experience, preferably across multiple disciplines/domains
- Minimum of 5 years in team management
- Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc)
Additional Criteria
- Knowledge of e-commerce platforms and processes will be advantageous
- Experience in implementation of large scale web and app (e-commerce) projects in the Retail sector
- Proven track record in presenting business cases/feasibility studies/Impact assessments to executive or leadership teams
- Proven track record in leading team in project mode or general line management experience
- Expert knowledge in delivering typical Business Analysis Artefacts
- Faculty Training Institute Business Analysis qualification advantageous
- Maintains advanced knowledge of business operations and organisational metrics and trends
- Develops retail acumen of team through knowledge sharing and upskilling.
- Benchmarks the competition and other relevant comparison groups.
- Leverages research on technology-related concepts, trends and best practices to provide guidance on IT roadmap.
- Finds ways to condense large amounts of information into a useful form
- Maintains a keen awareness of the interrelationships among various components of large-scale activities/projects
- Allocates time and resources as required when faced with multiple demands and competing priorities
- Applies diplomacy and tact, demonstrating respect for differing perspectives
- Shares information with colleagues and partners about industry trends and business opportunities.
- Actively listens, interprets and presents messages in different ways to enhance understanding.
- Appropriately adapts the message, style, and tone of communication to accommodate a variety of audiences.
- Reviews presentations to ensure effective use of tools and techniques and provides recommendations.
- Devises action plans for adapting to change
