·       Define the multi-year Online Product Strategy and Vision, in alignment with the broader Foods, Fashion and E-commerce strategies.

·       Lead a diverse team of product managers, product owners and cross-functional squads to execute against the strategy and vision, ensuring teams are empowered, skilled, and work effectively to deliver and support quality digital products

·       Ownership of the Online Product Roadmap and facilitation of the prioritisation process and backlog management.

·       Lead the end-to-end product development lifecycle, from ideation and concept validation to implementation and release.

·       Work closely with the Online Programme Lead to drive the delivery of the Online Product Roadmap throughout the lifecycle.

·       Implement product management best practices to ensure timely and efficient product delivery.

·       Work closely with the Head of the Value Creation, UX & CRO to ensure customer insights and experience are at the heart of discovery, design and execution.

·       Use customer insights and data analytics to drive product improvements and optimize user experience.  

·       Commercial oversight and value tracking of digital products, ensuring appropriate budget allocation against defined value targets and tracking to these goals.

·       Define business case for digital initiatives and its ROI.

·       Ensure smooth transition of initiatives from the build cycle into the Production Support Model, based on accepted quality metrics.

·       Working with the Online Programme to be a key driver of transforming Woolies Online to a high velocity enterprise, including key inputs to a maturing and adapting operating model

·       Monitor the market to identify shifts and opportunities that could be considered for the Online Roadmap.

·       Technology and platform management: Stay abreast of emerging technologies, industry trends, and best practices in digital product development and support.

·       Evaluate and select suitable platforms and technologies to support digital products and services.

·       Regularly interact with stakeholders and partners to understand challenges and formulate plans to address these challenges through the use of, or changes in, the Online platform.

·       Support, coach and mentor the Product team to grow in their capabilities and deliver quality initiatives.

·       Grow the Product team to meet the demands of the Online roadmap, through recruitment, contracting and skills development.

·       Responsible for the overall success of the Online platform as a product and the associated success metrics as defined in the Online KPI scorecard.

COMPETENCIES

•                    Strong management, leadership and people skills.

•                    Customer and quality obsessed, striving for simple solutions to often complex problems

•                    Strong understanding of product model operating models and levers that drive quality and efficiency

•                    Excellent communication, influencing and stakeholder management skills - ability to collaborate and work in a matrix organization

•                    Budget management and commercial acumen, ensuring the value is derived post the implementation of digital products 

•                    Visionary and future oriented thinker

•                    High integrity, consistent and clear and visible values.

•                    Resilient, positive and able to manage complexity, uncertainty and rapid change