BUSINESS PROCESS LEAD: DEMAND PROJECT ( 6 MONTHS CONTRACT)
Listing reference: woolw_000029
Listing status: Under Review
Apply by: 12 March 2021
Position summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Temporary
Remuneration: Market Related
EE position: No
Introduction
• To manage and lead the Business Process work stream for the upcoming phase on the Demand Project
• Responsible for facilitating and defining business requirements on the Demand Project and ensuring that these are translated into process impacts
• Expected deliverables include:
o A high-level process impact assessment across all affected Value Chain areas
o Draft high-level processes which will be affected by a new systems implementation
o Input into Business Case for Implementation of future solution
Job description
- Develop the work stream approach, methodology and execution plan
- Sign-off approach with key stakeholders
- Lead the delivery of the work stream against execution plan
- Manage the day-to-day work stream activities and resources and chair the work stream meetings
- Facilitate Business requirements workshops
- Ensure that all required workshops have been planned, scheduled, executed and outputs captured for use in process mapping exercise
- Lead the definition and review of business processes
- Understand current business processes and define high-level future business processes
- Document high-level future business processes
- Ensure all processes mapped to the correct level of detail
- Compile impact assessment
- Provide weekly progress and status updates
- Provide input into organisational capabilities mapping exercise and skills matrix
- Provide input into business case
- Ensure alignment with change and technical work streams
Minimum requirements
Functional competencies
- Process Mapping
- Experience leading a team
- Strong facilitation and communication skills at multiple stakeholder levels
- Strong collaboration with internal and external stakeholders and partners
- Strong leadership ability of direct and virtual teams
- Proactive Risk and Issue Management skills
- Ability to analyse the impact of change on the Business and Projects and put required actions in place
- Retail Business acumen
- Excellent multi-tasking ability
- Attention to detail and working to deadlines essential
Minimum qualifications & experience
- Relevant 3 year tertiary or NQF aligned qualification
- Experience in business process and operational model design
- Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.)
- Proven track record of delivery on business process-related projects
- Proven experience in leading solution design workshops
- Relevant retail industry experience an advantage
